Net Informant’s team is available for Service Desk and Help Desk duties to help ensure that your team, and your network, work as effectively as possible.
Along with network monitoring, we provide support desk services to assist your workforce whenever they need help.
We utilize a leading-edge Support Portal for submitting and tracking support tickets. We also maintain a helpline for phone support. And, for companies with specific support needs, we can develop a mix of automated support systems and live human support to make sure your network, and your network’s users, are operating as expected.